FAQs / Signbliss.com

FAQs

A. Yes. On the day that your order ships from our production facility, tracking numbers will be sent to the same email address that was used to place your order. To avoid the chance that a spam filter will accidentally send our emails to your junk folder, please be sure to add the domain SignBliss.com to your safe sender list. Alternatively, You can also track your order from your account: 1. Click on "My Account." Enter username and password to log in. 2. Click on "My Orders" to view the status of your order.

A. You can receive your order as soon as tomorrow, but any orders placed after 3 PM (CST) will count as an order for the next day. When you're checking out you can pick when to receive your order, but the delivery options will vary based on the quantity, size and time of your order.

A. We use FedEx. FedEx enables us to offer high-quality shipping services at a low cost.

Q. How much does shipping cost?                

A. Our shipping fees are based on the quantity, weight and size of items you've ordered. Through our shipping estimator you'll have an idea of approximately how much it will cost to ship your order. It’s that simple.

A. Currently we only ship within the United States. We eventually hope to do business worldwide, but we are not at that stage yet. Some international customers choose to ship their order to a US resident who will then ship the package overseas. We appreciate your interest in ordering from SignBliss.com, so please check back with us in the future as we will one day work with customers worldwide.

A. On the day that your order ships from our production facility, tracking numbers will be sent to the same email address that was used to place your order. To avoid the chance that a spam filter will accidentally send our emails to your junk folder, please be sure to add the domain SignBliss.com to your safe sender list. Alternatively, you can log into My Account or access Order Status to track the progress of your shipment. If the order status shows “Shipped,” there will be a tracking number link next to each job.

A. If the product is damaged and / or contains manufacturing defects when you receive your order, please contact customer support via  (800) 970-3315, or send an inquiry via our Support page PAYMENT & BILLING:

A. We accept the following payment methods on our secure site: Visa MasterCard American Express Discover Card PayPal

A. You will receive an Order Confirmation once the order is placed online, which serves as an email receipt. Receipts are also available in the “Invoice” tab of My Account, which is created when your first order is placed. Print this receipt out to track your order history with us.

A. Our free Ground shipping option only applies to the 48 U.S. continental states. Hawaii, Alaska, Puerto Rico and international shipments are excluded. The Free Ground shipping promotion can be applied to orders over $75.00 (before tax and shipping), and the maximum shipping credit is $50.00/order. The discount only applies to orders of sign products and sign accessories. It cannot be applied to custom quotes as well as orders with oversized items, orders that include more than one shipping address, and Rush production and/or Air shipping. No discount can be combined with any other offer. Also, since Free Shipping is a promotional option on the shipping page, it is not automatically applied to your order. To receive free Ground shipping, please select the Free Shipping option on the shipping page of the checkout process.