A. Our free Ground shipping option only applies to the 48 U.S. continental states. Hawaii, Alaska, Puerto Rico and international shipments are excluded. The Free Ground shipping promotion can be applied to orders over $75.00 (before tax and shipping), and the maximum shipping credit is $50.00/order. The discount only applies to orders of sign products and sign accessories. It cannot be applied to custom quotes as well as orders with oversized items, orders that include more than one shipping address, and Rush production and/or Air shipping. No discount can be combined with any other offer. Also, since Free Shipping is a promotional option on the shipping page, it is not automatically applied to your order. To receive free Ground shipping, please select the Free Shipping option on the shipping page of the checkout process.